We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent shoes, as in the photo
Just perfect. Warm and cozy and waterproof. Came very soon. Definitely recommended!
solid, thick, warm bots with "fur-like" inside, very thick, stable outer sole. And they look like
Everything is fine, quickly enough came, in terms of convenience I will add a review later.
I order for the third time, I like it very much: warm and do not get wet.
Very pretty shoes, I must admit, but sole is very hard, the kid will be walking like a robot. When I ordered the shoes, I cancelled the order the day after, but the store didnt accept my cancellation and shipped the item. It took whooping 73 days to arrive, yet the shoes ordered size 10,5 have only 16,7cm insole lenght (should be 17,3cm), so they are small. I cannot aprove if the shoes are really water resistant and can bear - 30C. Overall disappointed because we have waited for something we didnt want for so long, yet it is small and came so late that we had to buy another pair of shoes.
Boots for the child came up. I think it's okay. The girl is happy.
The term has already ended, but the store wrote on time. Walked for a long time, but took on growth. Quality suits
Looks like in the picture! it looked smaller but it fits my daughter! Very nice! We will test the boot! Thank you Seller!
Very good quality!
The delivery took long and also it was taking long for the store to reply my messages. Anyway, I like the boots - they look warm and cosy but are smaller than European numbers. I took 10,5 which is 27 but it looks like 25 or 26. Haven’t use in snow yet so I don’t know if they are waterproof
good snow boots, not heavy. ordered as second boots in winter.
Very comfortable and beautiful as the description.
Super izredno Topli Ter kvalitetni
Very beautiful boots perfect No Smell No loved took 28 days to arrive in Las Vegas thank you
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
5415 W Harmon Ave Las Vegas, Nevada 89103